Our Vision
We believe that people should be able to choose to remain living in the community amongst family and friends, and we work to ensure that all the necessary care and safety supports are in place to allow this to happen, thus empowering you to live safely at home as you wish.
Our Mission
Our mission is to enhance people’s lives through the delivery of the highest quality of comprehensive person-centred care to support the individual needs of people who wish to live independently and safely within their homes. The service is respecting of rights, privacy, culture, dignity and autonomy, and maintains and promotes independence, health, safety and well-being.
Our Aim
Our aim is to enable you to enjoy your rights as an individual and to maintain your independence as much as possible.
The Approach
- Fundamentally Person- Centred with a holistic view of the person
- Governance from the top down with accountability embedded in daily activities
- Dynamically delivered in accordance with National Standards of Quality and Legislation.
- Effective communication that is open, straightforward, professional and appropriate and listening to our service users needs
- Culture of Risk Awareness, Mitigation & Management to put safety first in our daily work
- Striving for Excellence and focused on Continuous Improvement
Core Values
Respect and Dignity – a caring approach is respecting the individual and taking into account their needs, values and working to their ability.
Integrity –‘always do the right thing’ by being honest and open in all our interactions with our service users, families and other relevant personnel.
Safety – risk awareness and management is embedded in daily activities and is a duty of all staff
Teamworking – clients, their families and all staff must share and learn to work together to be the best in service
Excellence – high quality high performing organisation maintaining a solid reputation