Healthcare Care Manager

We are recruiting a Care Manager for 1 Year Maternity Cover to oversee the overall quality of personalised care service delivery to clients.

Applewood Homecare is a wholly owned and family run Irish Company and an approved HSE provider of non-medical home care support.  We are a progressive company providing high quality professional, reliable and safe in-house personal homecare services to HSE and private clients within the South Dublin region.  Our clients have a wide range of care support requirements to facilitate their remaining at home and include older persons, people with physical/intellectual/sensory disabilities (children and adults), persons with Dementia, chronic illness hospital discharges with rehabilitation support requirements at home.

Care Manager – The Role

  • The Care Manager oversees the overall quality of personalised care service delivery to clients living in the community.  They are responsible for the consistency of implementation of Applewood Homecare policies and procedures, and, the provision of feedback and guidance to field staff supervisors, carers and back office support team.
  • Our Care Managers oversee the management and safety of care, they require strong organisational and people management experience. The role involves all aspects of day to day operations, which requires responsibility and accountability and excellent communication skills in order to develop and maintain professional working relationships with all stakeholders – clients, employees and relevant stakeholders.
  • The successful candidate will manage and lead a team of field staff and ensure that this team is fully trained and competent to deliver excellence in quality of home care service to clients in the community.

Renumeration & Benefits

Home care is an immensely rewarding but sometimes challenging career and we work hard to ensure our people feel happy and supported in their work. You will be a respected part of a supportive team and we work hard to foster team spirit and motivation.

Our back office staff and support managers have all worked in the field so understand the job and understand and are responsive to our home carers needs in the field

 

  • Competitive Salary – An attractive package available to the right candidate. (up to €45,000 per annum) DOE
  • Performance Bonus
  • Refer a Friend Scheme
  • Smart Phone & Laptop Provided
  • Professional Association Fees Provided
  • Work/Life Balance –Core days Monday to Friday and regular office hours. On-call is team-shared. Local locations = not stuck in traffic.
  • A Learning Organisation – CPD via on-going training programmes and skills update via training & industry events
  • Health/Life – Access to pension schemes, and everyday health insurance schemes.
  • Wellness Programs – Self-care support initiatives, and regular social events to keep people connected.  Learn more about this here.
  • Motivation – We keep you going on those days when you face the challenges of the unexpected.
  • Respect – You are listened to and appreciated for the job you do to make the difference to everyday life for clients.
  • Nurse Led Care Team – Professional nurse led care team to help you each step of the way

Responsibilities

  • To ensure that the highest quality of care is delivered to our clients through monitoring via home visits, phone calls, staff/stakeholder feedback and surveys.
  • To manage existing clients and staff teams, to ensure compliance with Applewood policies HSE, regulatory and legislative requirements.
  • To ensure best practice is achieved in relation to implementation of client safeguarding policies and procedures.
  • To carry out planned care assessments and devise individual Care Plans for clients and to conduct Care Plan reviews as required.
  • To maintain clear reporting structure for all client and staff related issues and present a status report at weekly meeting with management team or as required. This is to include all complaints/incidents and accidents. Maintain a system and produce weekly/monthly reports on client progress/outcomes.
  • To attend meetings as required with relevant stakeholders and make presentations as required.
  • To participate in all induction of staff and maintain an ongoing planned mentoring and coaching programme, including the identification of training needs.
  • To ensure all field staff are appraised and to implement the NCCA as per HSE requirements.
  • To deal with any initial issues or queries from Clients and Carers and ensure HR / Management is informed of any relevant issues or complaints.
  • Other ADHOC Duties as agreed.

Locations

Our Head Office is in Terenure and we serve the southside of Dublin and Dublin West such as

  • Ballyfermot
  • Rathfarnham
  • Terenure
  • Tallaght
  • Templeogue
  • Clondalkin
  • Rathgar
  • Rathmines
  • Crumlin
  • Perrystown
  • Firhouse
  • Knocklyon
  • Lucan
  • Walkinstown
  • Palmerstown
  • Drimnagh
  • Ringsend
  • Ranelagh
  • Harolds Cross

Competencies & Experience Required

  • Minimum of 1-2 years’ experience in similar field role.
  • Minimum Degree in Social Care or Nursing.
  • Care of the elderly experience together with staff management experience.
  • Flexibility and self motivation with very strong communication and decision-making skills including the ability to work in a dynamic and challenging environment.
  • Excellent relationship building and interpersonal skills including ability to demonstrate compassion and empathy.
  • Ability to respond to emergencies as required.
  • Team working and also ability to manage own time and work independently as required.
  • Excellent attention to detail – excellent verbal and written communication skills.
  • Perform as a leader with the competence to take responsibility and accountability.

 

Essential: This job requires a full clean driving licence.  Clean Garda and International Police Clearance.
Desirable: A Healthcare Management qualification
Applewood Homecare are an equal opportunities company who promote equality and prohibit discrimination in the workplace.

Join Our Team !

What Our Carer’s Say

Our Recruitment Process

STEP 1

Online Application

 

Fill out the form and upload your CV.  This will give us a full picture of your experience and suitability for the position.  You will need to include evidence of your previous work experience so that we can find out more about your career background.

STEP 2

Call For Interview

 

If your application is suitable, we’ll contact you by phone to clarify any initial queries and assess suitability to role. Candidates must demonstrate the ability to effectively communicate in the English language.  At this point you will be invited to interview as part of this you must:

 

  • Complete our detailed application pack which will be emailed to you – all questions must be answered.
  • Bring any additional relevant paperwork required by us (E.g. Valid Passport Evidence of Permission to work in Ireland, proof will be required e.g. GNIB Card)

STEP 3

Office Interview

 

Prior to interview you must complete all questions in the detailed application pack and bring any additional relevant paperwork required by us.

 

This is so we can meet you in person to find out more about your experience and qualifications. This will also be your chance to ask questions and learn what it’s like to work as with Applewood Homecare.  This is an important step in the process for us as we need to get a feel for carers to match with prospective clients.

STEP 4

Background checks

 

We’ll run background Garda Vetting/International Police Clearance and reference checks to ensure you’re a good fit for Applewood and check your documents to make sure you have met mandatory minimum educational requirements.  This is to ensure the safety and integrity of our service.

 

We require a Police Clearance Certification for every country that the candidate has lived in for 6 months or more since the age of 18.

STEP 5

Induction

 

You will receive a formal Induction and be provided with all relevant information relating to your job, including a copy of the company handbook.

 

As well as a theoretical Induction, we ensure all staff participate in a minimum of 5hrs of practical experience, shadowing senior carers, prior to working alone with clients for the first time.

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